• If you suspect professional misconduct or unlicensed practice, Complete and submit an Enforcement Complaint Form.  A member of our team will review the information and make a determination regarding legal viability of the complaint.
• No administrator or member of our team will provide legal analysis over the phone regarding the potential validity of your complaint. 
• You can review the standards for professional misconduct. 

• You can file a complaint against any person who is engaging in work that requires a professional license. 
• Enforcement does NOT take complaints against hospitals or medical facilities.  
   

File a Complaint Against a Health Facility in NH | New Hampshire Department of Health and Human Services

complaints@oplc.nh.gov

• You can attach any important or supporting documentation to your complaint including, but not limited to, medical records, photographs, witness statements, police reports, real estate transaction files, and any other relevant document as appropriate.   
• If you are unable to attach these documents, you may email them to complaints@oplc.nh.gov after you have submitted the complaint form. 

You should receive an email verifying receipt of your complaint.  If you did not receive an email, or if you filed your complaint prior to December of 2025, you may send an inquiry to complaints@oplc.nh.gov to verify receipt of your complaint.

Due to privacy protections built into RSA 310:9, we cannot discuss the status of pending complaints.  You will be contacted with status updates under the following circumstances: (This applies to both the person making the complaint as well as the licensee the complaint is made against.)

• If our legal review determines that the reported conduct is not legally professional misconduct. (Complainant only.)
• If an investigator in our office requires additional information from you as part of the investigation. RSA 310:9, V. 
• If a public hearing is scheduled to address the complaint. RSA 310:10, X.
• If the prosecution recommends a settlement agreement with our office subject to the approval of the board. RSA 310:10, VIII (a); Plc 205.04 (d).
• If the board dismisses the complaint after investigation. RSA 310:9, VI.
   

Complaint Process

• Please check the hearings department webpage. 
• You can email the hearings clerk at: hearingsclerk@oplc.nh.gov.

• You should receive communication from the board administrator assigned to the board on your case.  
• You can check the board meetings section of the website to see upcoming agendas as well as minutes from prior meetings. Board actions are published when the Board has acted on a complaint and a final order has been issued.
• If you cannot find the answer you are looking for, you can email CustomerSupport@oplc.nh.gov
   

Please submit your Right to Know requests to: righttoknow@oplc.nh.gov 

Checks/Money orders should be made out to Treasurer, State of New Hampshire

Mailed to: 

OPLC, 
Attn: Finance Division
7 Eagle Square, 
Concord NH 03301 

Inquires can be sent to: Finance@oplc.nh.gov
 

No.

No.

You must include your contact information when filing a complaint.  See requirements. 
Under certain circumstances, you may request that the Enforcement Division keep your identity confidential until and unless the matter is set for a public hearing.  See complaint process.
Circumstances that may warrant a confidential filing include: 

• When the safety of the complainant or any other individual is in jeopardy
• The subject matter is under criminal investigation

Enforcement will keep the identifying information of any minor child confidential from public view.