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Complaints FAQ

Frequently asked questions about complaints.

Can I file an anonymous complaint against a real estate licensee?

How do I file a complaint?

How do I find the Statutes and Rules? Can Staff help me?

How do I explain how a Law or Rule was violated?

Can you interpret a law or rule for me?

Can you tell me if I have a basis for a complaint?

back to topCan I file an anonymous complaint against a real estate licensee?

No, all complaints must contain the Complainants' name, contact information and notarized signature – along with details and documentation about the allegation(s).

back to topHow do I file a complaint?

You must download and fill out a Complaint Form pdf file. The complaint form must be signed and notarized. You must also cite the Statute(s) or rule(s) that you feel were violated and explain how they were violated.

back to topHow do I find the Statutes and Rules? Can Staff help me?

Commission Staff are prohibited from filling out the complaint form or confirming whether a violation has taken place. You can find the laws and rules on this website. Most, but not all, violations are under 331-A:26 Prohibited Conduct.

back to topHow do I explain how a Law or Rule was violated?

An example of how to proceed would be: RSA 331-A:26,XXXVIII – Submitting a property owner's name to any electronic database or multiple listing service that may be accessed by any other person other than the property owner's broker without the express written permission of the property owner. – Salesperson John Doe violated this statute when he submitted my property to MLS without my permission and listed himself as the listing agent.

back to topCan you interpret a law or rule for me?

Unfortunately, Real Estate Commission Staff can guide you to where you can find a certain rule but we cannot interpret the rule as that would be considered practicing law. You would need to consult an attorney or your principal broker.

back to topCan you tell me if I have a basis for a complaint?

Anyone can file a complaint for any reason. Staff cannot confirm or deny if your complaint is valid. All complaints that are properly filed follow the investigation protocol. After a thorough investigation, the Commission, not staff, will determine if a complaint warrants disciplinary action.

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Office of Professional Licensure and Certification
121 South Fruit Street |  Concord, NH 03301
Main Telephone: (603) 271-2152