Welcome to OPLC Customer Support
The OPLC Customer Support Unit is here to help!
We can assist you with many of your Licensing Questions and Board Administration needs.
Hours:
Monday thru Friday, 8:00 AM thru 4:00 PM (excluding State Observed Holidays).
Need to Visit?
We are located at:
Office of Professional Licensure & Certification
7 Eagle Square
Concord, NH 03301
OPLC Payment Questions and Concerns
- Payment questions and concerns can be sent to: Finance@oplc.nh.gov.
- Relinquishment of license and request for fee refund
Announcement:
Active-Provisional licenses have no restrictions. Your license will remain in this status until we have received the results of your criminal history records check. Upon receipt of those results, the Office will either change your status to active, or issue of Notice of Hearing to appear before the board to address the results of your criminal history records check.
Active-Renewal licenses are fully active, functional licenses under which licensees can practice their professions. Expiration dates will be updated upon final processing.
What's New:
Please check your Board Page for licensing specific updates
- Scam Information
- Nurse Agency Registration Application - N.H. Rev. Stat. § 326-M:2
- New partnership with VeriDoc
- CE Broker
- Reciprocity Licensing
- Important Changes About Your License Period
Online Account Assistance
- New Hampshire Online Licensing Help Guide
- How do I log into my account?
- How do I obtain a copy of my receipt?
- How do I update my contact information online?
- How do I submit an application?
OPLC Frequently Asked Questions:
- How do I obtain a Criminal Background Check for Licensure?
- How do I verify a License?
- How do I request a wall certificate?
- How do I change my name?
- FAQs By Board
We are also available to help you with:
- Application Questions
- Licensing Questions and Requirements
- Online Licensee Accounts
- Board Meeting & Events
Contact Us:
If you have profession or board specific questions, please visit your Board page here. To speak with one of our Customer Support Representatives you can email us at CustomerSupport@oplc.nh.gov or call 603-271-2152. All inquiries are addressed in the order they are received. Please allow 2-3 business days for a response to your email. *Please do not submit an email and then call our office as this greatly impacts our processing time frames.
Right to Know and Freedom of Information Act Requests:
For more information on right to know requests under RSA 91-A or requests under the Freedom of Information Act, please see NH OPLC Right to Know Requests.